If you need to cancel a registration or park shelter rental for you or a member of your household for a scheduling, medical or a non-satisfaction-related reason, please fill out the Refund Request form below . The Woodridge Park District offers a “Satisfaction Guaranteed” policy for all our recreation programs with the exception of trips, pool passes, summer day camps, one-day events and Village Greens memberships. If you are not completely satisfied with the program after two classes, please complete a Refund Request form before the third meeting to request a refund.
No refund will be granted after the third meeting of the program or after 50% of the classes have been held (whichever is earlier) with the exception of a written medical excuse prior to the completion of the program. A $5 administrative charge will be deducted from the amount of the refund for each program, including refunds for medical reasons. Medical excuses will result in a pro-rate refund based upon the number of classes held prior to the date listed on the physician’s excuse. No refunds will be given for a trip unless there is a replacement or trip is cancelled. The Park District does reserve the right to cancel a program if the enrollment is not sufficient to justify sponsorship of activity. Participants will receive full refunds for any classes that are cancelled by the Park District. Refund processing takes approximately 2 weeks.
Click here if you prefer to download and print a PDF of the Refund Request form, which can be dropped off in person at the ARC or Fred C. Hohnke Community Center or emailed to lclancy@woodridgeparks.org.
If you are requesting multiple refunds please fill out the form separately for each refund request.
